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Devices & setup

IPTV on LG Smart TV: Setup Guide for webOS

LG's webOS is one of the easier Smart TV systems for IPTV, thanks largely to the pointer remote. Setup takes about fifteen minutes.

Updated Written by the IPTVSmart teamWe are the service provider, not an independent reviewer. Editorial policy

Before you start

  • Check your webOS version. Settings > All Settings > General > About This TV (on newer sets, Support > TV Information). Sets from the last several years have the best choice of current players.
  • Connect to your network. Settings > All Settings > Network. A wired connection is best if the router is nearby.
  • Update the software from the same About screen.
  • Check the region. The apps on offer depend on the TV's service country. It should be set to United Kingdom or Ireland under General > Location.

Step 1: Install a player app

  1. Press the Home button and open Apps (called LG Content Store on older models).
  2. Select the search icon and enter the name of the player given in your setup instructions.
  3. Select Install, then Launch.

Step 2: Add your subscription

LG players handle this in one of two ways.

  • On the TV: some players let you enter a username, password and server address directly. The Magic Remote's pointer makes this quicker than on most televisions.
  • By activation page: others show a device ID or MAC address. Visit the address shown on screen from a phone or computer, enter the ID and add your details there, then restart the app.

Either way, enter the details exactly as we sent them. As on Samsung, some webOS player apps charge their own separate fee after a free period.

Step 3: Check channels and guide

  • Open several channels and confirm that they play with sound.
  • Open the guide and check that listings are present and correctly timed.
  • Pin the player to the home launcher: hold OK on its tile and move it to the front.

LG-specific tips

  • Quick Start+ keeps the television in a light standby, which can leave apps in a stale state. If the player misbehaves, turn it off under General > Devices > TV Management (location varies by model), or unplug the TV for a minute.
  • TruMotion can add artefacts to live streams. Try setting it to Off or Cinematic Movement under Picture > Advanced Settings > Clarity.
  • Time settings affect the guide. Keep General > System > Time & Date on automatic.

Common problems

ProblemFix
Player not in the storeCheck the TV's region setting; older webOS versions may not be supported
Blank channel list after setupRestart the app; unplug the television for sixty seconds
Guide an hour outSet time to automatic and refresh the guide; see the EPG guide
BufferingSwitch to Ethernet, then follow the buffering guide

Alternatives

If your LG is an older model with a limited app store, a Fire TV Stick or Android TV device gives you a current player without replacing the television. See the Firestick guide or the Android TV guide. The combined overview for both brands is at IPTV on Smart TV.