IPTV on Firestick: Complete Setup Guide

Step 1: Get the Fire TV Stick ready

1. Plug the stick into an HDMI port and power it from the supplied mains adapter rather than the television's USB port, which often does not supply enough power.
2. Connect to your Wi-Fi. If your router offers both 2.4 GHz and 5 GHz networks, choose 5 GHz when the stick is in the same room as the router or one room away.
3. Go to Settings > My Fire TV > About > Check for Updates and install anything offered.

Step 2: Install an IPTV player app

An IPTV player is the app that plays your subscription. It does not contain any channels itself; it is the equivalent of a web browser for television streams. The setup instructions we send with your subscription or trial tell you which player we recommend for Fire TV.

If the player is in the Amazon Appstore

1. From the home screen, select Find and then Search.
2. Type the name of the player app.
3. Select it and choose Get or Download.

If the player is not in the Appstore

Some players are installed directly from the developer's website, a process often called sideloading. Amazon allows this, but it is switched off by default.

1. Install the free Downloader app from the Amazon Appstore.
2. Go to Settings > My Fire TV > Developer Options. If you cannot see Developer Options, open About, highlight the name of your Fire TV Stick and press the select button seven times.
3. Choose Install unknown apps and switch it on for Downloader only.
4. Open Downloader and enter the address given in your setup instructions.
5. When the download finishes, choose Install, then delete the installer file when prompted to save space.

Only install apps from addresses you trust. If you are unsure whether an address is correct, check with us first.

Step 3: Sign in with your subscription details

Open the player. Depending on the app, you will be asked for one of the following, all of which are in the details we send:

• A username, password and server address; or
• A playlist link (often called an M3U link), sometimes with a separate guide link.

Type them exactly as shown. They are case-sensitive, and a single wrong character is the most common reason for a login error. The first load can take a minute or two while the channel list and guide are downloaded.

Step 4: Check the essentials

• Open a channel and confirm that picture and sound play.
• Open the TV guide and check that listings appear. If the guide is empty, see our EPG guide.
• Add the player to the front of your Fire TV home screen: highlight it, press the menu button and choose Move to front.

Getting the best performance from a Firestick

• Use the mains adapter supplied in the box.
• Use the HDMI extender if the stick sits behind a wall-mounted television. It improves Wi-Fi reception noticeably.
• Clear the player's cache if it becomes sluggish: Settings > Applications > Manage Installed Applications, select the app, then Clear cache.
• Restart the stick every so often: Settings > My Fire TV > Restart.
• Consider Ethernet if Wi-Fi is weak. Amazon sells an Ethernet adapter for Fire TV Sticks.

Common Firestick problems

One Firestick, one connection

While a Fire TV Stick is streaming, it uses one of the simultaneous connections on your plan. If you have Firesticks in several rooms and want them all playing at once, choose a plan with that many connections on the pricing page.